Email Service Hints

Here are some guidelines for various online email services that will allow you to get the most from your C.H.I.N. membership. Three basic rules:

Never report any email from tchin.org as spam.
Add tchin.org to your "white list", "safe list", or address book. Most services will not treat mail from your contacts as spam.
When posting, make sure your messages contain a plain-text section or are composed using only plain-text — that is, without "styled" text, colors, or graphics. Our server can strip this extra information from AOL and Yahoo messages, but not from Hotmail messages.

Suggested settings for MSN/Hotmail, AOL, and Yahoo are below.

Hotmail or MSN

Do not press this button!

Guidelines for Hotmail and MSN subscribers:

Do not click the Junk button for tchin.org email.

If you press this button, you may not be able to receive messages from us in the future.
Add tchin.org to your white list/safe list:
- Click the Contacts tab at the top of the screen
- Click Safe List at the left edge of the screen
- Type tchin.org into the address/domain box
- Click the Add button
Note that you can also click the Add to Address book after you send a post to a support list.
The tchin.org email lists only accept plain-text messages. Unfortunately, Hotmail does not attach plain-text to rich-text messages. Please select Tools and turn Rich Text Editor OFF before posting to the list or the post will be empty.

Guidelines for AOL subscribers:

Do not press the Report Spam button for email from tchin.org. If you do so, we are notified and must immediately remove you from all of our email lists.

If you accidentally press the Report Spam button, please open your spam folder, find the message that you reported as spam and click the This is not Spam button at the bottom of the window. If you do not follow this step, you may not receive tchin.org email even after you resubscribe to our email lists.
To improve message delivery, be sure to add the tchin.org email support lists that you use to your AOL address book. For example, if you are a PDHeart list subscriber, please add PDHeart@tchin.org to your address book.
The tchin.org email lists only accept plain-text messages. You can send styled email messages, but our server will extract the plain-text part of the message and the message may not look exactly as you expect. For best compatibility, send only plain-text messages.

Guidelines for Yahoo subscribers:

Never press the Spam button when you are viewing or have selected a message from tchin.org. If you do so, you will not be able to receive messages from us with this account.
To improve message delivery, be sure to add the tchin.org email support lists that you use to your AOL address book. For example, to add the PDHeart list:
- Click the Addresses button at the top of the screen
- Click Add Contact at the left edge of the screen
- Under Nickname, type PDHeart
- Under Email, type PDHeart@tchin.org
- Click the Save button
Note that you can also click the Add to Address book after you send a post to a support list.
The tchin.org email lists only accept plain-text messages. If you select Color and Graphics when you send a message, our server will extract the plain-text part of the message but the message may not look exactly as you expect. For best compatibility, click the Plain link as you compose a message.




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	Disclaimer: The contents of this site are presented for informational purposes only, and should not be substituted for professional advice. Always consult your (child's) physicians with your questions and concerns. Created and maintained by Mona Barmash and Uwe Baemayr for The Congenital Heart Information Network. Exempt organization under Section 501(c)3 Copyright ©1996 - 2003 C.H.I.N. all rights reserved TX4-390-685